Privacy policy

Privacy Policy

Last updated: June 18, 2026

Cybercafé® Skateshop ("we", "our", or "us") operates this website and online store in order to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use and disclose your personal information when you visit our website, make a purchase, subscribe to our newsletter or otherwise interact with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Cybercafé® Skateshop is operated by:

Appratto & Mafra, LDA
VAT Number: PT516413619
Rua do Ferragial 1
1200-182 Lisboa
Portugal

Email: info@cybercafeskateshop.com
Phone: +351 962 998 942

2. Information We Collect

Depending on how you interact with our website, we may collect:

• Name
• Email address
• Billing and shipping addresses
• Phone number
• Payment and transaction information
• Account information, if you create an account
• IP address, browser and device information
• Information about your interaction with our website, such as products viewed, items added to cart and purchases

We collect this information:

• Directly from you
• Automatically through cookies and similar technologies
• Through Shopify and service providers that help us operate our store

3. How We Use Your Information

We use your information to:

• Process and ship your orders
• Manage returns and exchanges
• Provide customer support
• Improve our website and shopping experience
• Prevent fraud and maintain website security
• Comply with legal obligations
• Send newsletters and marketing communications if you have subscribed
• Show relevant advertising and promotional content through our marketing partners

4. Newsletter and Marketing

If you subscribe to our newsletter, we may send you updates about:

• New products
• Special releases
• Events
• Restocks
• Other news related to Cybercafé®

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

We may also use advertising and analytics services, including services provided by Shopify, Meta and Google, to help us understand how visitors use our website and to display relevant advertising.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third party providers that help us operate our business, including:

• Shopify, our ecommerce platform
• Payment providers
• Shipping carriers and logistics providers
• Email marketing providers
• Analytics and advertising partners
• Fraud prevention and security providers

These providers only receive the information necessary to perform their services and are required to protect your information in accordance with applicable laws.

6. Relationship with Shopify

Our store is powered by Shopify.

Shopify collects and processes personal information in order to provide and improve the services offered through our website. Information you provide may be transferred to Shopify and its service providers, including providers located outside your country of residence.

To learn more about how Shopify processes personal information, please visit:

https://privacy.shopify.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Measure website traffic and performance
• Improve your shopping experience
• Provide relevant advertising and marketing

You may disable cookies through your browser settings, although some features of the website may not function correctly.

8. Data Retention

We keep your personal information only for as long as necessary to:

• Fulfill your orders
• Provide customer support
• Meet legal, tax and accounting obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we securely delete or anonymize it.

9. International Transfers

As we sell products internationally, your information may be transferred, stored or processed outside your country of residence.

When transferring personal information outside the European Economic Area or the United Kingdom, we rely on recognized safeguards, including Standard Contractual Clauses or equivalent legal mechanisms where required.

10. Your Rights

Depending on where you live, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications
• Request a copy of your information
• Opt out of certain advertising or marketing activities

To exercise any of these rights, please contact us using the details below.

We will not discriminate against you for exercising your privacy rights.

11. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third Party Links

Our website may contain links to third party websites or services.

We are not responsible for the privacy practices or content of these websites and encourage you to review their policies before providing any personal information.